Terms & Conditions

Last updated: 24th June 2025

Important – please read these terms and conditions carefully. These terms and conditions apply every time you access this website and any web pages thereof or use the online services. By accessing and/or using the website and our service, you agree to be bound by the following terms and conditions (“Terms and Conditions”) and any changes and updates we may make from time to time. If you do not accept any of these terms or conditions or any subsequent changes or updates, you must immediately discontinue your access and/or use of the website and our services. INTRODUCTION TO THE TERMS AND CONDITIONS AND OUR SERVICES

Any reference to “we”, “us” or “Service Provider” in these Terms and Conditions is a reference to X STAR TECHNOLOGY PTE. LTD. (“X STAR”) and its affiliates and subsidiaries. “you” means the persons to whom the Terms and Conditions apply, including but not limited to users, subscribers, publishers, members, and others who visit and use the Website and our Services.
These Terms and Conditions govern your use of the following services:

X Star Official Website (which name may be updated by Service Provider from time to time), and related services made available by Service Provider from time to time (the “Website”), accessed via any website or device that link to the Terms and Conditions.
Any services provided by Service Provider in connection with the Website (“Services”).

APPLICATION SCOPE

These Terms and Conditions apply to you if you are a user of the Website and our Services. These Terms and Conditions apply every time you access the Website and our Services, including where you use the Website and our Services as an individual for personal purposes. You may also have access to certain Services available to you as an authorized user of a business, company, corporate or other organizational group (each referred to as an “Organization“). The information and materials contained in the Website and our Services, including any products, information, data, text, graphics, audio, video, links or other items – are provided “as is”, and “as available”. We do not warrant the accuracy, adequacy or completeness of such information and materials and expressly disclaims liability for errors or omissions in such information and materials.
If you apply to the XPORT Dealer Portal (the name of which may be updated by the Service Provider from time to time), you shall carefully read the Declaration on the application page. By submitting the application to us, you agree to be bound by the terms of the Declaration and other terms and conditions and other policies of the XPORT Dealer Portal.

NO OFFER OR SOLICITATION Nothing in the Website and our Services shall be considered or construed as an offer, invitation or solicitation to sell, buy, give, take, issue, allot or transfer, or as the giving of any advice or recommendation. We hereby disclaim any responsibility for any errors or omissions in the computations. The computations shown in the Website and our Services are based on the information provided by you. These computations are provided solely for reference only. The information, opinions and statements contained in the materials on the Website and our Services are intended for general circulation only and should not be used as a basis for making any business or financial decisions. Accordingly, they should not be relied on or treated as a substitute for specific advice concerning individual situations. Service Provider will not under any circumstances accept responsibility or liability for any losses that may arise from a decision that you may make as a result of relying on the computations and/or past transaction values reflected. The materials speak as of their date and do not reflect any changes in law, events or practice since that date. We do not undertake an obligation to update the materials or to correct any inaccuracy that may become apparent at a later time. All information, opinions and statements expressed are subject to change without notice. YOUR OBLIGATIONS

You understand and agree that we may contact you based on the information you submit to us via the Website and our Services.
You may receive messages and announcements. You understand and agree that the Website and our Services may include service announcements and other messages which are necessary for our provision and your use of the Website and our Services.
You understand and agree that all information, data, text, messages or other materials (“Content”) transmitted via the Website and our Services are your sole responsibility. You are solely and entirely responsible for the accuracy of all Content that you upload, post, email or otherwise transmit via the Website and our Services. We do not assume the obligation to remove, validate, screen, verify or edit the Content. You agree that we shall not be under any obligation of confidentiality to you regarding any such Content transmitted to us using the Website and/or our Services unless agreed otherwise in a separate direct contract between you and us or required by law.
You are responsible for your own device. You are required to provide your own mobile phone device, tablet device, computer, network equipment and/or network resources for use of the Website and our Services, and to pay for all fees incurred as a result of having access to the Internet or cellular network. You agree that we are not responsible for any hardware, software or Internet access, quality, suitability or unavailability issues. We do not provide Internet access, and you are responsible for all fees relating to telephone and Internet access charges along with all necessary equipment, servicing, repair or correction incurred in maintaining connectivity to the servers.
You shall not circumvent our technical measures. We may take technical measures in the Website and our Services to prevent unauthorized use of the Website and our Services and to prevent any violation of these Terms and Conditions. You acknowledge and agree that you will not seek to circumvent such technical precautions in any manner.
You are required to comply with the following restrictions when using the Website and our Services. You:
shall not use the Website and our Services for any illegal purposes or acts;
(except as permitted by applicable law which cannot lawfully be limited or restricted) shall not modify, reverse engineer, decompile, disassemble, copy, or distribute the Website and any elements or software embedded therein;
shall not take any acts which are out of the ordinary course of use (including, without limitation, damaging, attacking or overloading the servers) that may affect the provision of the Website and our Services;
shall not use the Website and our Services by using or with the assistance of third-party software not approved by us;
shall not attack or attempt to attack the servers, routers, switches and other devices providing the Website and our Services in any manner;
shall not use the technical defects or bugs in the Website and our Services to benefit yourself and/or others in any manner or engage in any other misconduct;
shall not, without written consent from us, use any Intellectual Property Rights (as defined below) of the Service Provider to create or provide the same or similar services, such as emulation servers, private servers, etc.;
shall not take any acts that may interfere with the use of the Website and our Services in an ordinary manner;
shall not gain, or attempt to gain, unauthorized access or control of any other person’s information via the Website and our Services;
shall defer to the communication channels designated by us in regard to any consultation or questions regarding the Website and our Services;
shall not use any robot, spider, crawler, off-line reader, or other automatic device, process, software or query that intercepts, “mines”, scrapes, copies or otherwise accesses the Website to monitor, extract, copy or collect information or data from or through the Website and our Services, or engage in any manual process to do the same;
shall not upload or introduce any viruses, trojan horses, malicious code, worms, logic bombs or other material which is malicious or technologically harmful into the Website or onto our systems or the systems of other users of the Website and our Services;
shall only access the Website and our Services using legal and authorized Internet access;
shall not use the Website and our Services to transmit any material against, or objectionable on the grounds of, public interest, public morality, public order, public security, or national harmony; offends against good taste and decency; or is otherwise prohibited by applicable laws and regulations; and
shall not engage in any conduct that might disrupt the Website’s and our Services’ functionality, violate the Terms and Conditions, or encroach upon the Service Provider’s rights;
shall not conduct any activities that contravene applicable laws and regulations, breach these Terms and Conditions, or otherwise cause damage to the Service Provider.
Reasonable Use. You understand and agree to use the Website and our Services reasonably. If your use of the Website and our Services exceeds reasonable and normal standards, we may monitor Website usage of you in a manner that is in line with our Privacy Policy. If Service Provider, using general industry standards, identifies any violating, abnormal or unreasonable use (at Service Provider’s reasonable and unilateral discretion), Service Provider shall have the right to take measures reasonably necessary to protect the Website and our Services (including the availability and security), you and/or other users, including without limitation, restriction or suspension of the Website and our Services, in part or in whole, to such user.
No Guarantee of Access. We do not guarantee access to the Website and our Services, since access over the internet can sometimes be affected by technical failures or third-party activity (such as the transmission of viruses and other malicious acts) outside our control. In addition, from time to time we may have to suspend Services on our Website and our Services in order to make changes to it or to correct technical problems that have arisen.
If you are aware of any illegal use of the Website and our Services or any security issues, please notify us immediately.

LINKS TO THIRD-PARTY PLATFORMS The Website and our Services may provide links or references to other websites or other platforms operated by X STAR, its affiliates, subsidiaries or other third parties. You understand and agree that these platforms are not governed by these Terms and Conditions but by other agreements or policies that may differ from these Terms and Conditions. In visiting any third-party platforms or any other platforms operated by X STAR or its affiliates or subsidiaries, whether linked to the website or services or otherwise, you do so at your own risk and you assume all responsibility in that regard. We make no representations or warranties regarding, and do not endorse, any platforms or any content on such platforms. We encourage you to review the terms of use of each platform visited before using those platforms. INTELLECTUAL PROPERTY RIGHTS

“Intellectual Property Rights” refer to any and all trademarks, service marks, trade names, trade dress, works of authorship and art, copyrights and copyrightable materials (including without limitation, titles, computer code, designs, catch phrases, locations, and any related documentation), music, lyrics, domain names, ideas, logos, submissions, writings, concepts, themes, places, moral rights, rights of publicity, packaging, personality and privacy rights, utility models, other industrial or intangible property rights of a similar nature, and all other forms of intellectual property rights recognized by applicable laws, treaties, and conventions, and all inventions, software, technology that are patentable in such matter, including patents, utility models, know-how and trade secrets, all grants and registration worldwide in connection with the foregoing and all other rights with respect thereto existing other than pursuant to grant or registration, all applications for any such grant or registration, all rights of priority under international conventions to make such application and the right to control their prosecution, and all amendments, constitutions, divisions and continuations of such applications, and all corrections, reissues, patents of addition, extensions and renewals of any such grant, registration or right.
Notwithstanding anything to the contrary herein, you acknowledge and agree that, between you and us, all Intellectual Property Rights in the Website and our Services throughout the world belong to us and the rights in the Website and our Services are licensed (not sold) to you. You have no Intellectual Property Rights in, or to, the Website and our Services other than the right to use them in accordance with these Terms and Conditions.
Except as otherwise expressly stated herein, the copyright and all other intellectual property in the contents of the Website and our Services (including, but not limited to, all design, text, sound recordings, images or links) are the property of X STAR and/or its holding company and/or its subsidiaries and/or the subsidiaries of its holding company. As such, they may not be reproduced, transmitted, published, performed, broadcast, stored, adapted, distributed, displayed, licensed, altered, hyperlinked or otherwise used in whole or in part in any manner without the prior written consent of us. Except with our prior written consent, you may not insert a hyperlink to the Website or any part thereof on any other websites or “mirror” or frame the Website, any part thereof, or any information or materials contained in the Website on any other server, websites or web-page.
All trademarks, service marks and logos used on the Website and our Services are the property of us and/or the respective third-party proprietors identified on the Website and our Services. No license or right is granted and your access to the Website and our Services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademarks, service marks or logos appearing on the Website and our Services without the prior written consent of us or the relevant third-party proprietor thereof. Save and except with us prior written consent, no such trademark, service mark or logo may be used as a hyperlink or to mark any hyperlink to our site or any other site.
Without limiting our obligations to provide the Website and our Services as set out in the Terms and Conditions, we have the right to delete, alter, move, remove, or transfer any and all content of the Website and our Services in whole or in part, at any time and for any reason or no reason, with or without notice to you and with no liability of any kind to you, to the maximum extent permitted by applicable law. We do not provide or guarantee, and expressly disclaim, any value, cash or otherwise, attributed to any data residing on servers operated or controlled by or on behalf of us, including any data attributed to your Account.
To the extent permitted by applicable laws, you acknowledge and agree that we own all the data in connection with or arising in or from the Website and our Services, or your use of the Website and our Services. The data presented to you in the Website and our Services is all the data you have access to. We have no obligation to share any other data with you, unless otherwise required under applicable laws. To the maximum extent permitted by applicable laws, we have the right to decide whether to retain or use any data, the manner and length of time for retaining such data, and the manner for using such data in accordance with the Privacy Policy.

YOUR PRIVACY

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in the Privacy Policy on the Website and our Services, and it is important that you read that information.
Please be aware that Internet transmissions are never completely private or secure and that, despite our commercially reasonable efforts, any message or information you send using the Website and our Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

INTERRUPTION, SUSPENSION AND TERMINATION

We reserve the right to interrupt the availability of the Website and our Services or any part thereof from time to time on a regularly scheduled basis or otherwise with or without prior notice, including without limitation under the following circumstances:
Maintenance, updates and fixation of server, network, software and/or hardware which are necessary to provide the access of the Website and our Services to you;
force majeure;
in accordance with the order of governmental authorities or other in-charge authorities; and
in order to comply with applicable laws.
You agree that we will not be liable for any interruption of the Website and our Services or any part thereof, delay or failure to perform resulting from the circumstances referred to in the preceding paragraph.
We have the right at any time with or without reason to change and/or eliminate any aspect(s) of the Website and our Services (or any part thereof) as we see fit in our sole discretion.
We may suspend or terminate your rights to use the Website and our Services if you do not comply with these Terms and Conditions:
If you violate these Terms and Conditions, we may at our option and in our reasonable discretion issue warnings, temporary suspensions or permanent terminations of your usage, to the fullest extent possible under law. We will retain the sole discretion as to when and how to impose warnings, penalties and/or disciplinary actions. We consider the severity of the violation and the number of infractions in making our determination; however, any determination shall be at our reasonable discretion.
We may end your rights to use the Website and our Services at any time if you have breached these Terms and Conditions in a significant way without prior notice.
We may end your rights to use the Website and our Services at any time without prior notice in the event that (i) you have created or are likely to create imminent physical harm (including but not limited to interruption, disruption or congestion) to our network; (ii) if you use, allow the use of, or intend to use the Platform and/or Services fraudulently or dishonestly; (iii) if we are acting in compliance with a requirement of any relevant authority or law enforcement body.

CHANGES AND UPDATES

We may need to change or update these Terms and Conditions to reflect changes in law or best practice or to deal with additional features which we introduce. We will notify you in advance when changes to these Terms and Conditions occur, and will update the last updated date at the top of these Terms and Conditions. To the extent that it is legally permitted according to the law in your applicable jurisdiction, you waive any right you may have to receive specific notice of such changes or modifications.
If you do not object to the changes or terminate the use of the Website and our Services prior to their taking effect, you are deemed to have accepted the changes. If you object to the changes, we may terminate your use of the Website and our Services by the effective date of the change. We will point to this consequence of your inactivity and our right to terminate in case of your objection in the notification of the change.
From time to time we may update or migrate the Website and our Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. We may also ask you and you agree to migrate to a new platform for these reasons.
If you choose not to accept such updates or if you choose not to migrate to such new platform, you acknowledge and agree that you may not be able to continue using the Website and our Services.

MONITORING AND CIRCUMVENTION MEASURES You understand and agree that when using the Website and our Services, this can and may involve functions designed to detect circumvention measures or unauthorized and malicious programs. In this context, we may access, collect, monitor and/or remotely store information relating to your use of the Website and our Services that enable or facilitate circumvention of controls, unfair advantage or hacking of the Website and our Services. HYPERLINKS For your convenience, we may include hyperlinks to Website and our Services that are owned or operated by third parties. Such linked websites/applications are not under the control of us and we cannot accept responsibility for the contents of or the consequences of accessing any linked website/application or any link contained in a linked website/application. Furthermore, the hyperlinks provided in the Website and our Services shall not be considered or construed as an endorsement or verification of such linked websites or the contents therein by us. You agree that your access to and/or use of such linked websites/applications is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein. INDEMNITY You hereby agree to indemnify and save us harmless against all damages, losses, expenses and costs (including legal costs) suffered or incurred by us in connection with or arising from:

your access and use of the Website and our Services; or
your breach of any of these Terms and Conditions or in violation of the law.

WARRANTIES, DAMAGES, LIMITATION OF LIABILITIES

Disclaimer of warranties. You expressly understand and agree that:
The Website and our Services is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the maximum extent permitted by applicable laws, we and our subsidiaries, affiliates, officers, employees, agents, partners and licensors disclaim all other warranties, express or implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, performance or suitability for your intended use, title and non-infringement as to the Website and our Services, including all information, content and materials contained therein. Without limiting the foregoing, we do not represent or warrant that the Website are accurate, complete, reliable, available, current or error-free.
To the maximum extent permitted by applicable laws, we and our subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the Website and our Services will meet your requirements; (ii) the Website and our Services will be uninterrupted, timely, secure or error-free; or (iii) any errors in the Website and our Services will be corrected.
To the maximum extent permitted by applicable laws, while we attempt to make your access and use of the Website and our Services safe, we cannot and do not represent or warrant that the Website and our Services is free of viruses or other harmful components, transmit data in a secure manner, or function properly. Any material downloaded or otherwise obtained through the use of the Website and our Services is accessed at your own discretion and risk, and you will be solely responsible for any damage to your device or loss of data that results from the download of any such material.
Immediately discontinue use of the Website and our Services and consult your physician if you experience any of the following symptoms while using the Website and our Services: Dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions.
Reference to any websites, applications, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by us.
Representation and warranty that the information provided by you is true, accurate and not misleading.
Representation and warranty that any third parties related to the documents and information you upload or submit to us have expressly consented to you (and any of its agents and representatives).
Representation and warranty that you have obtained the relevant third parties’ consent to disclose information relating to them (including, their personal data).
Notwithstanding any other provision under these Terms and Conditions, you undertake to indemnify and hold harmless us (and our employees, directors, agents and officers) from and against any and all actions, claims, proceedings, liabilities, losses, fines, damages, costs, expenses and payments incurred or suffered by any of them as a result of any claims against us.
Our responsibility for loss or damage suffered by you.
We are responsible to you for foreseeable and direct loss and damage caused by us. If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable and direct result of our breach of these Terms and Conditions or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable or indirect. Loss or damage is foreseeable if either it was obvious that it would happen or if, at the time you accepted these Terms and Conditions, both we and you knew or should have known that it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
We are not liable for your damage that is avoidable.
You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the Website and our Services. Although we make reasonable efforts to update the information provided by the Website, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
We are not responsible for events outside our control. If we have to cancel or delay in providing the Website and our Services to you by an event outside our control, then we will use commercially reasonable efforts to take steps to minimize the effect of the delay or cancellation, but you expressly acknowledge and agree that we have no obligation to you for such delay or cancellation.
Limitation of liability.
Except as expressly set out in these Terms and Conditions, in no event shall we, and our directors, members, affiliates, subsidiaries, employees or agents be liable for:
Any direct, special, indirect or consequential damages; or
Any other damages of any kind, including without limitation:
Loss of use;
Loss of profits; or
Loss of data.
Your responsibility for damages suffered by us or others. To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless us, our independent contractors, service providers and consultants, and their respective directors, employees, agents, partners, affiliates, and subsidiaries, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to your conduct, your violations of these Terms and Conditions, any misuse of the Website and our Services, or your violation of the rights of any third party.

GOVERNING LAWS AND DISPUTE RESOLUTION These Terms and Conditions are governed by the laws of Singapore (excluding its conflict of law rules). If a dispute, controversy or claim arising from or in connection with the Terms and Conditions or your use of the Website and/or our Services cannot be resolved within thirty (30) days following the commencement of consultation or mediation, then you or we shall submit the dispute for arbitration by the Singapore International Arbitration Centre (“SIAC”). Except for the right of either you or us to apply to any court of competent jurisdiction for a temporary restraining order, a preliminary injunction, or other equitable relief to preserve the status quo or prevent irreparable harm, both you and we agree that any dispute, controversy or claim arising out of or relating to these Terms and Conditions, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the SIAC under the SIAC Arbitration Rules of the SIAC for the time being in force which rules are deemed to be incorporated by reference in this section. The seat of arbitration shall be Singapore. The number of arbitrators shall be three (3). You and we shall each designate one (1) arbitrator and the President of SIAC shall appoint a person who is the third arbitrator to act as the presiding arbitrator of the arbitral tribunal. The arbitration proceedings shall be conducted in English. The arbitral award shall be final and binding upon you and us. SUPPORT FOR THE WEBSITE AND HOW TO TELL US ABOUT PROBLEMS

If you want to learn more about the Website and our Services or have any problems using the Website and our Services, please take a look at the CONTACT US section.
If you think the Website or our Services is faulty or inaccurately described or wish to contact us for any other reason, please contact our customer service team specified in the Contact Us section.
If we have to contact you, we will do so using the contact details you have provided to us.

GENERAL

No waiver: No failure by us to exercise and no delay by us in exercising any right, power or remedy under these Terms and Conditions will operate as a waiver. Nor will any single or partial exercise by us of any right, power or remedy preclude any other or further exercise of that or any other right, power or remedy by us. No waiver shall be valid unless signed in writing by us. The rights and remedies herein are in addition to any rights or remedies provided by law.
Notices: Unless otherwise stated within these Terms and Conditions, notices to be given to either party shall be in writing and shall be delivered by electronic mail or in such other method as required by law.
Severability: If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

CONTACT US To contact us on any aspect of these Terms or Conditions or to provide any feedback that you may have, please get in touch with our Customer Service Executive in the following ways: Via post: X STAR TECHNOLOGY PTE. LTD.7 TEMASEK BOULEVARD, #37-03, SUNTEC TOWER ONE, SINGAPORE 038987 Attn: Customer Service Executive Via email: hp.enquiries@xstar.sg Via Tel: +65 6939 6388 / +65 9712 6288 In addition, should we be aware that your data has been compromised and is, or likely to result in significant harm to you, we will notify you and advise on the possible steps to protect yourself from further potential harm. Please be assured that you can always validate such notifications from us by contacting us.